The contact information's are used to provide your customers with accurate and updated information's about which persons or departments to contact in your company.

By supplying these information's your customers can easily find the correct phone number or e-mail address of the person or department they wish to contact, which saves time and money for both you and your customers.

 Creating contact information's.

Before you can add your contact information's you must select "Contact info." from the menu:

The first time you do this there are no contacts. We change this by pressing the button: "Add", which will launch this dialog:

The contact information's has to be entered one at a time. When you have entered a contact you press the button: "OK", which will close the dialog and update the list of contact information's:

You can enter as many contact information's as you like.

Now when the contact information's has been entered we will take a look at how these information's are presented to your customers.

 How do my customers see my contact information's?

Your customers can see your contact information's in their supplier module of Service Suite. These information's are updated every time your customers receive and imports an eCommerce catalog from you. Your customers can view those information's in their supplier module, which could look a bit like this:

By supplying your customers with sufficient and accurate contact information's you can help them, and yourself, by enabling them to address the correct persons or departments with any inquiries they might have. 

If you have any questions about how to create contact information's in Service Suite, you are always welcome to contact us at: servicesuite@mamut.com